Privacy Policy

Last updated: 23 September 2026

Your privacy matters.
This Privacy Policy explains how Hertfordshire SEO Partners collects, uses, stores and protects personal information when you visit our website or contact us about our services.

1. Who we are

Hertfordshire SEO Partners provides website design, Google Business Profile support, local SEO and SEO services for businesses in Stevenage and Hertfordshire.

For data protection purposes, the organisation responsible for your personal information is:

Business name: Hertfordshire SEO Partners
Business Location: Stevenage
Email: info@hertfordshireseopartners.co.uk
Telephone: 07887 124085

2. Information we collect

We may collect personal information when you contact us, request a quote, complete a form or otherwise communicate with us.

This may include:

  • Your name
  • Your business name
  • Email address
  • Telephone number
  • Information contained in your enquiry or message
  • Information you voluntarily provide about your business or website

We may also collect technical information when you use our website, such as IP address, browser type, device information and information about how you interact with the website, depending on the analytics and advertising technologies that are enabled.

3. How we collect your information

We may collect information when you:

  • Complete our contact or enquiry form
  • Email us
  • Call us
  • Request information about our services
  • Use or browse our website

4. How we use your information

We use personal information only where there is a legitimate reason for doing so and for purposes connected with our business.

This may include:

  • Responding to enquiries and requests
  • Providing quotations and information about our services
  • Communicating with potential and existing clients
  • Providing and managing services
  • Maintaining and improving our website
  • Understanding website usage and performance
  • Measuring the effectiveness of advertising
  • Protecting our website and preventing fraud or abuse
  • Meeting legal and regulatory obligations

5. Contact forms

If you submit a form on our website, the information you provide may be processed through our website form system and delivered to our business email account so that we can respond to your enquiry.

We ask you to provide only information that is reasonably necessary for us to deal with your enquiry.

6. Legal bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases under applicable UK data protection law:

  • Legitimate interests – for responding to business enquiries, operating and improving our services and website, and managing our business.
  • Contract – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Legal obligation – where we are required to process information to comply with applicable law.
  • Consent – where consent is required, such as for certain non-essential cookies or online tracking technologies.

7. Google Analytics, Google Ads and tracking

We may use Google Analytics, Google Tag Manager and Google Ads to understand website usage, measure advertising performance and improve our marketing.

Where applicable, non-essential tracking and advertising technologies will be controlled through our cookie consent mechanism.

Depending on your choices and the technologies enabled on the website, information such as interactions with our website, advertising information and technical information may be processed by Google.

You can manage your cookie preferences using the cookie controls provided on our website.

8. Cookies and similar technologies

Our website may use cookies and similar technologies. Some are necessary for the website to function, while others may be used for analytics, advertising or other purposes.

Where consent is required, we will ask for your permission before using non-essential cookies or similar technologies.

You can change or withdraw your cookie preferences using the cookie settings provided on our website.

For more information about cookies and how they are used, please see our Cookie Policy.

9. Who we may share information with

We do not sell your personal information.

Where necessary to operate our business, we may share or allow access to information with trusted service providers that help us operate our website, communications, analytics, advertising or business services.

These may include:

  • Website hosting and technical service providers
  • Email and communications providers
  • Website form providers
  • Analytics and advertising providers such as Google
  • Professional advisers where necessary
  • Government authorities or regulators where legally required

10. International transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is handled in accordance with applicable data protection requirements.

11. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to deal with enquiries, provide services, maintain appropriate business records and meet legal or regulatory requirements.

Retention periods may vary depending on the type of information and our relationship with you.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

13. Your rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including:

  • The right to be informed about how your information is used
  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent

To exercise a relevant right, please contact us using the details provided below.

14. Marketing communications

We will not send you marketing communications where this would breach applicable privacy or electronic communications laws.

Where marketing consent is required, you can withdraw your consent at any time.

15. Third-party websites

Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices.

We are not responsible for the privacy practices of websites that we do not operate.

16. Children's information

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children through our website.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process information.

The latest version will always be published on this page with the updated date shown at the top.

18. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Visit the ICO complaints page

19. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Hertfordshire SEO Partners
Email: info@hertfordshireseopartners.co.uk
Telephone: 07887 124085

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